Privacy Policy

Effective Date: 22 July 2026

This Privacy Policy explains how Andrew Simpson – Chartered French Translator ("we", "us", "our") collects, uses, stores and protects your personal information when you visit our website or use our translation services.

We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR).

1. Who We Are

Andrew Simpson – Chartered French Translator provides professional certified French to English translation services for individuals, businesses and legal professionals.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the details provided on the Contact page of this website.

2. Information We Collect

We may collect the following types of personal information:

Name
Email address
Telephone number
Postal address (where provided)
Information you submit through contact forms
Documents you ask us to translate
Billing and payment information
Technical information such as IP address, browser type and device information
Website usage information collected through cookies and analytics tools

Some documents may contain special category personal data, including medical information, criminal record information or other sensitive personal information. We only process such information where necessary to provide the translation services you have requested.

3. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Deliver certified translation services
Issue certification statements where required
Process payments and invoices
Communicate with you regarding your order
Improve our website and services
Comply with legal and regulatory obligations
Detect and prevent fraud

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests in operating and improving our business
Consent, where required

Where special category data is processed, this is done because it is necessary to provide the service you have requested or with your explicit consent where appropriate.

5. Confidentiality

Professional confidentiality is fundamental to our work.

Documents submitted for translation are treated as strictly confidential. Appropriate technical and organisational measures are in place to protect your information from unauthorised access, disclosure, alteration or loss.

6. Sharing Your Information

We may share your information only where necessary with:

Payment service providers
Secure IT and website hosting providers
Professional advisers (such as accountants or legal advisers)
Government authorities where legally required

We never sell your personal data.

7. International Transfers

Where your personal information is transferred outside the United Kingdom or European Economic Area, appropriate safeguards will be implemented in accordance with applicable data protection legislation.

8. Data Retention

We retain personal information only for as long as necessary to:

Complete your translation project
Meet legal and accounting obligations
Resolve disputes
Maintain business records

Translation documents are not retained indefinitely and are securely deleted when no longer required unless a longer retention period is required by law.

9. Cookies

Our website may use cookies to improve your browsing experience.

Cookies may be used for:

Essential website functionality
Website analytics
Performance monitoring

You can manage or disable cookies through your browser settings.

10. Google Analytics

If enabled, this website may use Google Analytics to understand how visitors use the website. Google

Analytics collects anonymous information such as pages visited, time spent on the website and general device information.

You can opt out of Google Analytics using Google's browser add-on.

11. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict processing
Object to processing
Data portability
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority

12. Security

We implement appropriate technical and organisational security measures to protect your personal information.

While no internet transmission can be guaranteed to be completely secure, we take reasonable steps to safeguard your information.

13. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

14. Children's Privacy

Our services are not directed towards children under the age of 16. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised effective date.

16. Contact

If you have any questions about this Privacy Policy or your personal information, please contact us using the contact details published on this website.

Data Controller

Andrew Simpson – Chartered French Translator

Website: https://www.certified-french-translator.com

This Privacy Policy was last updated on 22 July 2026.